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Unique new leadership workshop “Leadership Secrets at 30,000 Feet” with authentic jet cockpit experience

Singapore, @mcgallen #microwireinfo, December 1, 2015 – McGallen & Bolden Pte Ltd, in conjunction with Capt. Michael Caston, are launching a specialized leadership workshop “Leadership Secrets at 30,000 Feet”, for business leaders and executives to learn from real-world airline pilots in an authentic cockpit environment.

Hands-on Pilot Experience in the Cockpit

The new 4-hour customized training workshop, features content that are derived from decades of aviation experience earned by Captain Michael Caston, who has piloted Boeing 747 and 737 jets for British Airways and Singapore Airlines with over 40 years and more than 26,000 flight hours, and a current ATPL (air transport pilot license) instructor at Cannes Aviation. The workshop is faciliated by Seamus Phan, head of training at McGallen & Bolden Pte Ltd.

The workshop extracts key learning points from aviation procedures and wisdom, and converges them with relevant business scenarios in communication, crisis management, standard operating procedures, partnerships, collaboration, competitive analysis, market conditions, and timing. Unlike traditional classroom training, or simple role-plays, the “Leadership Secrets at 30,000 Feet” provides the participants the opportunity to experience first-hand, in an authentic commercial jet simulator, to equate take-off, auto-pilot, crisis recovery, and landing procedures with parallel business processes and methods.

How the program started

“It all started when I became attracted to the B737NG flight simulator, providing a realistic pilot experience for non-pilots, and subsequently took up the entire learning program of License 1, Preflight Endorsement, and License 2 under Captain Caston’s team of pilot instructors,” says Seamus Phan, head of training, McGallen & Bolden Pte Ltd. “A conversation with Captain Caston somehow started the idea that business executives and human resource development professionals are always looking for cutting-edge and powerful training and leadership development methods to up the ante for leaders and line managers managing and sustaining businesses in a tough economic climate. This unique flight simulator coupled with a facilitated program seems like a perfect fit, especially with Captain Caston who is a 40-years aviation veteran with many real-world scenarios to share.”

“Effective leadership skills are vital in commercial aviation and only come with dedicated training and experience. Other industries are looking at the discipline and education used by airlines. For example, the medical profession has already adopted CRM (Crew Resource Management) skills into their training programmes and the results are showing a marked reduction in miscommunication and errors,” says Captain Caston. “It’s a great pleasure to partner with Seamus Phan and merging our experience and knowledge together to launch this exciting initiative here in Singapore. Our shared background means that we can offer a unique learning experience that is relevant and interactive, providing applicable and important leadership and communication tools for business executives in a challenging and ever changing environment. The use of aviation standards and the flight simulator offers an amazing opportunity for our learning partners to build real skills that can translate and enhance every day business situations and opportunities.”

4-hour Workshop Format

The 4-hour workshop program combines briefings, flight simulation sessions for the participants with common aviation and problem-solving scenarios, an integrative discussion to acquaint the participants with how aviation best practices can parallel situations and conditions business leaders face every day, and a question and answer session.

  • Presentation
  • Pre-Simulator Briefing
  • Simulator session (Crew of 4, for a total group of 16)
    • Pre-flight briefing (SOPs, checklists, briefings)
    • Flight from A to B (Choice of departure/destination, day/night/weather)
    • Engine start (Taxi, take-off, minor problem solving)
    • Cruise (Problem solving, decision-making, teamwork, threats, errors, automation, etc)
    • Descent (Passenger handling, landing scenarios, etc)
  • Q&A




About Captain Michael Caston
Captain Michael Caston, with more than 40 years of aviation experience, started his career in aviation in 1966, when he joined the UK CAA as a radio engineer at Heathrow Airport, London. He obtained his PPL (private pilot’s license) in the same year. He was selected by BEA/BOAC to join their ab-initio sponsored pilot training in 1970. He joined BEA as a second officer in 1971, and continued his flying career with BA until retiring as a senior captain in 2002 on the Boeing 747-400. He joined Singapore Airlines as a direct entry captain until his final retirement in 2012. In 2008 he started Flight Experience Singapore, which operates a fixed base SFTD (synthetic flight training device) based on the B737NG. Captain Caston was part of the team involved with the development of this synthetic trainer and its application for certification with regulatory authorities. He has written and developed flight training courses for local schools and polytechnics, including a Jet Orientation Course. He is currently teaching ATPL (air transport pilot license) subjects part-time at Cannes Aviation, France. He is currently an active member of the Royal Aeronautical Society.

About McGallen & Bolden
McGallen & Bolden group of companies is an integrated communications consultancy since the 1990s, providing public relations, digital media, and customized training for clients. The firm has been an early pioneer in Internet consulting (since 1996), and an early adopter of digital and social media, as well as digital learning methodologies such as digital video and interactive media since its inception. It is a honoree as a Bronze Stevie® Winner in the 2015 Asia-Pacifc Stevie® Awards (Best Industry Websites), an Honorable Mention at Ragan’s PR Daily Awards 2015 (Online Newsroom), and an Intelligent20 Finalist in 2003. Visit for details.